The Guaranteed Customer Experience
How to Win Customers by Keeping Your Promises
Falha ao colocar no Carrinho.
Falha ao adicionar à Lista de Desejos.
Falha ao remover da Lista de Desejos
Falha ao adicionar à Biblioteca
Falha ao seguir podcast
Falha ao parar de seguir podcast
Assine e ganhe 30% de desconto neste título
R$ 19,90 /mês
The Guaranteed Customer Experience
Compre agora por R$ 51,99
Nenhum método de pagamento padrão foi selecionado.
Pedimos desculpas. Não podemos vender este produto com o método de pagamento selecionado
-
Narrado por:
-
Jeff Toister
-
De:
-
Jeff Toister
Sobre este áudio
Build a winning customer experience strategy.
What if you could guarantee your customers an amazing experience, and then deliver on that promise every time?
The Guaranteed Customer Experience is a step-by-step guide to earning customer-driven growth. Discover how experience guarantees can help you win more customers, improve retention, and restore trust after service failures.
An experience guarantee goes beyond merely warrantying a product against defects. It encompasses the entire customer journey to promise an experience that never falls short of expectations.
Discover what truly motivates customers to buy from you. Bust silos and get every department energized around a common goal. Pinpoint opportunities to earn customers' trust and loyalty. Demonstrate the financial impact of a great customer experience. Recover from service failures that cause customer churn.
This book is guaranteed to help you win and retain more customers.
©2021 Jeff Toister (P)2024 Jeff Toister