Conflict within a team is an inevitable part of any work environment. The diverse perspectives, ideas, and solutions that team members bring to the table can often lead to disagreements and conflicts. However, it's important to remember that team conflict isn't necessarily a bad thing. In fact, it can be beneficial in many ways. It can help identify blind spots, explore different solutions, and find innovative ways to deliver on objectives. The key lies in managing these conflicts effectively.

Effective conflict management can lead to a more engaged team, improved performance, and overall growth. In this video, we will outline how to manage team conflict

0:00 Introduction

1:44 Find The Root Cause

3:02 Define Acceptable Criteria

4:15 Question Assumptions

5:55 Examine The Impact

7:09 Switch Your Perspective

8:44 Conclusion

Managing conflict effectively is crucial for the growth and success of a team. It helps teams to grow, improve performance, and create a more engaging work experience. Managed well, conflict is what helps every member of the team do their best work ever.

//DO YOUR BEST WORK EVER

If you liked this video and you want to help your team do their best work ever, check out the free resources we've compiled at https://davidburkus.com/resources

//ABOUT DAVID

One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.

He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.

A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.

//SPEAKING

Like what you heard? Find more on David's speaking page (and find out about bringing him to your company or event) at https://davidburkus.com/keynote-speaker/

//CONNECT

+ LinkedIn: https://www.linkedin.com/in/davidburkus/

+ Twitter: http://www.twitter.com/davidburkus

+ Facebook: http://www.FB.com/DrDavidBurkus

+ Instagram: https://www.instagram.com/DavidBurkus

//MUSIC

"Appreciate That" by David Cutter https://www.davidcuttermusic.com

It may seem like leaders need to have all the answers. Presumably, they became leaders by being smart, hardworking individual contributors who had the answers most of the time. But while knowing what to do is important, great leaders believe that knowing what questions to ask is even more vital. Especially when it comes to leading the team. Asking them the right questions instead of barking out the answers will lead to a higher performing team.

In this article, we’ll outline 5 questions great leaders ask to promote growth, collaboration, and trust within their teams. These questions are not just about directing the team, but also about understanding the team's strengths, identifying areas for improvement, providing necessary support, and seeking feedback for personal growth. These questions align the team towards common goals, focus on strengths, encourage feedback and improvement, and promote a servant leadership mentality.

0:00 Introduction

1:02 Where are we going?

2:13 What is going well?

3:22 Where can we improve?

4:35 How can I help?

5:42 Where do I need help?

6:47 Conclusion

These five questions – Where are we going? What is going well? Where can we improve? How can I help? And where do I need help? – are essential tools for great leaders. They promote growth, collaboration, and trust within the team, fostering a positive and productive work environment. By asking these questions regularly, leaders can ensure that their teams are aligned, motivated, and doing their best work ever.

//DO YOUR BEST WORK EVER

If you liked this video and you want to help your team do their best work ever, check out the free resources we've compiled at https://davidburkus.com/resources

//ABOUT DAVID

One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.

He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.

A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.

//SPEAKING

Like what you heard? Find more on David's speaking page (and find out about bringing him to your company or event) at https://davidburkus.com/keynote-speaker/

//CONNECT

+ LinkedIn: https://www.linkedin.com/in/davidburkus/

+ Twitter: http://www.twitter.com/davidburkus

+ Facebook: http://www.FB.com/DrDavidBurkus

+ Instagram: https://www.instagram.com/DavidBurkus

//MUSIC

"Appreciate That" by David Cutter https://www.davidcuttermusic.com

Teamwork is a constant in organizational life. You will work on teams for the majority of your career. Some of those teams will be an uplifting, engaging experience—but most will be an average or even a draining experience. Because most teams aren’t high-performing ones. Most teams fail to achieve a level of performance above the average of each individual’s capabilities. Most teams lack what Stephen Covey would call “synergy” but what organizational psychologists call “collective intelligence.”

Collective intelligence happens when a team’s performance on tasks exceeds what would be predicted by averaging the capabilities of each member. Collectively intelligence teams find a way to bring out more from each other than they even expected of themselves. And the inverse is true as well. When teams fail, it’s often because they fail to achieve collective intelligence.

In this episode, we’ll outline three different reasons teamwork fails—or at least fails to achieve collective intelligence.

0:00 Introduction

1:41 Social Loafing

3:30 Unequal Sharing

5:48 Lack of Social Sensitivity

7:40 Conclusion

Building collective intelligence within a team is not always straightforward. It requires careful management and a commitment to fostering a positive team culture. By addressing issues such as social loafing, unequal sharing, and lack of social sensitivity, teams can become smarter and less likely to fail. The strategies outlined in this article provide a starting point for teams looking to improve their effectiveness and achieve their goals.

//DO YOUR BEST WORK EVER

If you liked this video and you want to help your team do their best work ever, check out the free resources we've compiled at https://davidburkus.com/resources

//ABOUT DAVID

One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.

He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.

A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.

//SPEAKING

Like what you heard? Find more on David's speaking page (and find out about bringing him to your company or event) at https://davidburkus.com/keynote-speaker/

//CONNECT

+ LinkedIn: https://www.linkedin.com/in/davidburkus/

+ Twitter: http://www.twitter.com/davidburkus

+ Facebook: http://www.FB.com/DrDavidBurkus

+ Instagram: https://www.instagram.com/DavidBurkus

//MUSIC

"Appreciate That" by David Cutter https://www.davidcuttermusic.com