• Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership

  • De: Mark Graban
  • Podcast

Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership

De: Mark Graban
  • Sumário

  • Started in 2006, the ”Lean Blog Interviews” podcast, hosted by Mark Graban, brings you conversations with leading experts, authors, and thought leaders in lean manufacturing and management. As a Lean practitioner, consultant, and author, Mark Graban offers deep insights, real-world experiences, and practical tips for implementing and enhancing Lean practices across various industries. The Podcast Experience Mark Graban engages his guests in a conversational format, covering a wide array of topics related to Lean. Guests come from diverse backgrounds, including healthcare, manufacturing, and service industries, sharing their unique experiences and perspectives on Lean implementation. Core Topics Lean Principles and History: Dive into the foundational aspects of Lean, its history, and core principles. Industry Applications: Explore how Lean is applied in different industries, such as healthcare, manufacturing, and startups. Continuous Improvement: Learn about value stream mapping, process improvement, and culture change. Leadership and Management Systems: Gain insights into the Toyota Production System and related methodologies, focusing on Lean as a culture, philosophy, and management system rather than just a set of tools. Unique Features Focus on Healthcare: Mark Graban, a renowned advocate for Lean in healthcare, frequently features experts who discuss patient safety, quality improvement, and waste reduction in healthcare settings. Hear success stories and practical advice on implementing Lean in hospitals, clinics, and other healthcare organizations. Practical Advice and Real-World Examples: Guests share their experiences and insights into what works and what doesn’t in Lean implementation. Overcome common challenges and get inspired by success stories. Inclusivity and Diversity: The podcast features a range of guests from diverse backgrounds, enriching discussions and providing a comprehensive understanding of Lean’s challenges and opportunities. While we don’t talk much about Lean Six Sigma, we hope the podcast is helpful to you anyway. Why Listen? Whether you’re new to Lean or a seasoned practitioner, the ”Lean Blog Interviews” podcast is a valuable resource offering insights, tips, and inspiration for improving your organization’s performance and achieving Lean goals. With its engaging format, practical advice, and diverse range of guests, this podcast is essential for anyone interested in continuous improvement and operational excellence. Connect and Explore More Visit the blog at www.leanblog.org. For feedback, email mark@leanblog.org. Access all past episodes, show notes, and more at www.leancast.org. Subscribe to the ”Lean Blog Interviews” podcast today and join the journey toward Lean mastery and continuous improvement.
    All content copyright Mark Graban & Constancy, Inc, 2006 - present
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Episódios
  • Transforming Operations with Lean Leadership: Bill Remy, CEO of TBM Consulting, on Driving Growth Through Continuous Improvement
    Nov 20 2024
    My guest for Episode #520 of the Lean Blog Interviews Podcast is Bill Remy, CEO of TBM Consulting. Episode page with video, transcript, and more Bill is both an accomplished business executive and leader who is frequently called upon for his credible voice, honesty, and pragmatism — and for his ability to leverage operational excellence and continuous improvement for long-term profitable growth. As former president of Thayer Aerospace, Bill doubled revenue in six years, expanded into Mexico, improved profitability, and increased inventory turns. He integrated the supply chain into a web-based pull system, consolidated divisions, and implemented an ERP system. Earlier in his career, Bill held progressively responsible roles in operations, including Vice President of Continuous Improvement at Invensys, Vice President of Operations at Learjet/Bombardier, Production Manager at Lockheed Arizona Missile Facility, and Materials Manager at Allied-Signal Aerospace. Bill holds both a Master of Science and Bachelor of Science degrees in Industrial Engineering from Oklahoma State University. He serves as Chairman of the Board of Directors for Pancon Corporation and on the Oklahoma State University /deans Advisory Board for the College of Engineering. He has over 25 years of leadership experience in general management and manufacturing operations. In this episode, we discuss the transformative power of Lean leadership and operational excellence. Bill shares insights from his extensive career, including how he first encountered Lean principles at Allied Signal and the dramatic improvements achieved through lead time reduction and flow. We explore the critical role of communication and employee involvement in overcoming resistance to change, the deep connection between safety and quality, and the importance of leadership in both driving transformation and sustaining long-term improvement. Bill outlines TBM’s four-phase framework for turning around operations, emphasizing the need for a holistic evaluation of people, processes, and performance metrics. Finally, we reflect on how organizations can leverage Lean as a strategic advantage to drive growth and profitability while fostering a culture of continuous improvement. Questions, Notes, and Highlights: What’s your Lean origin story? How did you first learn about Lean, and what drew you to it?Can you describe the initial transformation you led at Allied Signal, focusing on lead time reduction and flow?How did you address resistance to change when implementing the model line at Allied Signal?How did you ensure communication and involvement during that transformation?Can you elaborate on the connection between safety and quality and how improving one supports the other?How do you help leaders recognize that safety performance can improve significantly, even if zero injuries seems aspirational?Have you seen Lean improve relationships between management and employees, especially where trust was broken?What have you learned over time about the cultural and technical aspects of standard work?How do you balance moving toward one-piece flow without overwhelming a system that isn’t ready for it yet?How do you distinguish between a one-off performance issue and a sign of deeper trouble? How do you address it?What qualities or mindsets do leaders need to lead both Lean transformations and long-term sustainment?What’s the difference between leaders who are effective in transitions versus those who excel in sustaining improvement?How does TBM Consulting evaluate the state of a plant during a turnaround? What does the assessment process involve?Can you outline the four phases of turning around operations and share an example of how this approach was applied?How do you prioritize improvement work when constrained by resources, like capex or time?What warning signs indicate a plant is in trouble, and how do you help organizations prevent further decline?How does TBM Consulting differentiate itself in helping businesses use operational excellence as a strategic advantage?What insights have you gained about Lean from your career as both a practitioner and a consultant?What’s the origin story of TBM Consulting, and how has its focus evolved over time?How do you integrate leadership development into Lean practices for long-term success? The podcast is brought to you by Stiles Associates, the premier executive search firm specializing in the placement of Lean Transformation executives. With a track record of success spanning over 30 years, it's been the trusted partner for the manufacturing, private equity, and healthcare sectors. Learn more. This podcast is part of the #LeanCommunicators network.
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    56 minutos
  • Achieving Healthcare Excellence: Insights from Jarvis Gray on Lean Six Sigma and Leadership
    Nov 6 2024

    My guest for Episode #519 of the Lean Blog Interviews Podcast is Jarvis Gray, the Managing Director of The Quality Coaching Co. He offers more than 16 years of strategic planning, quality improvement, and operations leadership experience in the healthcare industry.

    Episode page with video, transcript, and more

    Through his firm, The Quality Coaching Co., Jarvis and his associates help healthcare organizations foster cultures of system-wide quality improvement by offering customized Lean Six Sigma coaching, training, and certification programs centered on improving the quality of their care delivery services and health outcomes, eliminating waste and achieving cost reductions, and enhancing the patient experience.

    He's the host of the Excellence in Healthcare podcast (where I have been a guest). His new book is MASTERING HEALTHCARE EXCELLENCE: A Leader’s Guide to Getting World-Class Results by Aligning People, Priorities, and Processes.

    In this episode, we explored how to build a sustainable culture of excellence in healthcare by aligning people, priorities, and processes. We discussed the importance of integrating Lean Six Sigma principles with data-driven decision-making to improve patient outcomes and streamline operations.

    Jarvis shared insights on establishing frameworks for healthcare excellence, including data cataloging and dashboarding, to track and leverage key metrics. We also delved into the evolving roles within healthcare quality improvement, the lessons learned from working closely with healthcare professionals, and the unique challenges of managing patient-centered processes. Lastly, we touched on his experience as a business owner, applying continuous improvement to his own consulting practice and the value of disciplined operations in achieving long-term success.

    Questions, Notes, and Highlights:

    • What’s your origin story with quality, Lean Six Sigma, and healthcare?
    • How did Florida Power & Light's quality culture and Deming Award influence your approach?
    • What’s changed in the role of “management engineer” in healthcare since you entered the field?
    • When did you start the Quality Coaching Company, and what led to that decision?
    • What’s the central message or goal of your new book, Mastering Healthcare Excellence?
    • How do you use data in healthcare to achieve excellence, and what tools do you recommend?
    • What’s the healthcare excellence business model you promote in the book?
    • Can safety or quality serve as a competitive advantage in healthcare? Any examples?
    • What key lessons have you learned from healthcare professionals as an engineer?
    • Do you have an example of aligning people, priorities, and processes effectively in healthcare?
    • What improvements have you made in your own business from lessons learned in coaching?
    • For consultants and coaches, what small business coaching insights have helped you?

    The podcast is brought to you by Stiles Associates, the premier executive search firm specializing in the placement of Lean Transformation executives. With a track record of success spanning over 30 years, it's been the trusted partner for the manufacturing, private equity, and healthcare sectors. Learn more.

    This podcast is part of the #LeanCommunicators network.

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    57 minutos
  • Breaking the MRP Insanity Trap: Jerry Wright on Lean Systems and Supply Chain Transformation
    Oct 30 2024

    My guest for Episode #518 of the Lean Blog Interviews Podcast is Jerry Wright, author of the new book The Insanity Trap: What Your MRP Consultant Won't Tell You.

    Jerry M. Wright, PE, MBA, is an accomplished operations executive and teaching professional with over 39 years of experience in the manufacturing and service sectors.

    His extensive career spans various industries, including aerospace, consumer goods, healthcare, medical devices, diagnostics, and industrial sectors, where he has held leadership roles in engineering, operations, quality assurance, and operational excellence (OpEx).

    He is an expert on taking businesses from MRP "insanity" to Pull Systems (Kanban) and driving operational excellence through the implementation of Toyota Production Systems (TPS/Lean) tools and methods.

    He's a Master Black Belt and only the 7th person in the world to receive the Lean Gold Certification (LGC) from the joint alliance of ASQ, AME, SME, and the Shingo Institute.

    In this episode, Jerry shares his insights and hard-earned lessons about the pitfalls and inefficiencies of Material Requirements Planning (MRP). Jerry reflects on his career, starting with his early Lean experiences at Kimberly Clark, where he encountered the challenges of forecasting, production scheduling, and the recurring "insanity trap" of MRP. He discusses the implementation of Kanban systems, the impact on inventory management, and how turning off MRP systems helped teams dramatically reduce shortages and excess inventory.

    Through real-life examples, Jerry illustrates how companies can shift from traditional MRP-driven processes to more effective demand-driven and Kanban-based systems, leading to operational improvements, better employee engagement, and more reliable supply chains. The episode also touches on the psychology of change management, navigating the resistance from those invested in outdated systems, and how leadership can foster a more adaptive, efficient environment by embracing simplicity over complexity.

    Questions, Notes, and Highlights:

    • What is your Lean origin story?
    • Were your parents open to Kaizen opportunities or suggestions from you as a child?
    • Was your first introduction to the "insanity trap" of MRP at Kimberly Clark?
    • Can you describe the challenges of dealing with MRP at Kimberly Clark?
    • What was Bill Holbrook's role when he suggested unplugging the MRP?
    • How did your team transition from MRP to Kanban, and what were the results?
    • Can you explain the issues with relying on forecasts and lead times in MRP systems?
    • What do you think about demand-driven MRP as an alternative?
    • Why do you think demand-driven MRP isn't more widely adopted?
    • How do you balance the risk of excess inventory versus lost sales?
    • How did Dell handle material constraints and lead time reduction when you were there?
    • How does Toyota manage its supply chain and production planning without relying heavily on MRP?
    • Can you talk about how Toyota's system recovers quickly from supply chain disruptions?
    • What was the origin of your book The Insanity Trap?
    • How can leaders and companies overcome the psychological barriers to changing their supply chain systems?
    • How do you help employees transition from roles like expediting to managing Kanban systems?
    • What are your thoughts on the promise of AI in demand forecasting and supply chain management?
    • Who is the target audience for your book?
    • What are your thoughts on supply chain planning versus execution in lean environments?

    The podcast is brought to you by Stiles Associates, the premier executive search firm specializing in the placement of Lean Transformation executives. With a track record of success spanning over 30 years, it's been the trusted partner for the manufacturing, private equity, and healthcare sectors. Learn more.

    This podcast is part of the #LeanCommunicators network.

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    56 minutos

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