Episódios

  • Episode 198: The Cupcake Approach: Validating Product Concepts with PJ Linarducci

    Episode 198: The Cupcake Approach: Validating Product Concepts with PJ Linarducci
    Nov 20 2024
    This time on the Product Thinking Podcast, Melissa Perri is joined by P.J. Linarducci, Chief Product Officer at Thumbtack, to explore the complexities of product leadership in both large and small-scale organizations. P.J. shares insights from his journey, starting with his formative years at Meta and his transition to Thumbtack, where he embraced the role of leading the entire product organization. He delves into the significant mindset shift from being one of many leaders at a large company, to owning full responsibility at a smaller, more agile company. P.J. also highlights the challenges of evolving Thumbtack from a marketplace model to a holistic home management platform, requiring new approaches to both product strategy and company culture. Tune in to learn how product managers can influence without authority.
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    43 minutos
  • Episode 197: Aligning Product Development with Business Objectives in Healthcare with BJ Boyle

    Episode 197: Aligning Product Development with Business Objectives in Healthcare with BJ Boyle
    Nov 13 2024
    This time on the Product Thinking Podcast, Melissa Perri is joined by BJ Boyle, Chief Product Officer at PointClickCare, to discuss the critical intersection of healthcare technology and product management. With over two decades of experience in the health tech space, BJ shares insights from his journey, including lessons learned during his transition to the C-suite. He delves into the unique challenges of managing product strategy in a rapidly evolving industry, emphasizing the importance of aligning product development with market needs and regulatory changes. He also makes clear the importance of balancing domain expertise with product management acumen and engineering understanding, and the value of cross-functional collaboration in building effective product teams. Tune in to explore how PointClickCare is innovating within the healthcare sector.
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    42 minutos
  • Episode 196: The Affirm Card: Transforming Payment Flexibility with Vishal Kapoor

    Episode 196: The Affirm Card: Transforming Payment Flexibility with Vishal Kapoor
    Nov 6 2024
    In this episode of the Product Thinking Podcast, Vishal Kapoor, Senior Vice President of Product at Affirm, joins Melissa Perri to dive into the intricacies of building and scaling products in the fintech space. Vishal shares his journey through 15+ years of product management. The episode offers deep insight into not just what Affirm is up to, but into the very bones of the culture that drives their product development. For instance, Vishal lets us in on how the company balances customer-centric innovation with the complex regulations of the financial sector. Tune in to learn how Affirm is shaping the future of fintech and get practical advice for building adaptable product strategies in complex industries.
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    45 minutos
  • Episode 195: Sparking Joy in the Workplace with Robin Daniels

    Episode 195: Sparking Joy in the Workplace with Robin Daniels
    Oct 30 2024
    Robin Daniels is on the Product Thinking Podcast to discuss how it’s possible to transform working cultures through the careful construction of a supportive community atmosphere. Robin, Chief Business and Product Officer at Zensai, explains to Melissa Perri how his remarkable journey through product management and marketing across leading tech companies like Salesforce and LinkedIn has led him to where he is today. The pair ponder the question of what sparks joy in a corporate setting, and they discuss how a weekly check-in system that promotes self-reflection among employees is a far more functional system than the outmoded annual performance review method of performance management. Tune in to discover Robin’s insights on driving growth through product-led strategies and the evolving landscape of product management.
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    50 minutos
  • Episode 194: From Product Leader to CEO with Mercedes Chatfield-Taylor

    Episode 194: From Product Leader to CEO with Mercedes Chatfield-Taylor
    Oct 23 2024
    Mercedes Chatfield-Taylor, Co-Founder and Chief Executive Officer at Artico Search, Inc. and a top recruiter specializing in leadership roles for scale-up companies, returns to chat with Melissa Perri on this episode of Product Thinking. Together, they discuss the evolving CEO landscape, particularly the increasing importance of collaboration across functions in lean organizations and the growing demand for leaders focused on profitability and sustainability. Mercedes shares insights into the typical paths to becoming a CEO, including from product leadership roles, and the skills needed to transition successfully. What is the path to CEO from CPO? Tune in to find out.
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    54 minutos
  • Episode 193: Navigating Hyper-Growth with Sean Solme Kim, Former Head of Product at TikTok and Amazon Prime

    Episode 193: Navigating Hyper-Growth with Sean Solme Kim, Former Head of Product at TikTok and Amazon Prime
    Oct 16 2024
    In this episode of the Product Thinking Podcast, Melissa Perri speaks with Sean Solme Kim, former head of product at TikTok and previously at Amazon Prime. They discuss key insights from his time at both companies, including how Amazon's metrics-driven approach influenced his work at TikTok and the development of the Stitch feature. Sean shares his perspective on empowering product teams, fostering ownership among product managers, and navigating the challenges of hypergrowth environments like TikTok. They also explore the importance of creating frictionless user experiences and scaling product features to drive engagement and retention.
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    44 minutos
  • Episode 192: Brian Fugere’s Blueprint for Merging Teams and Technologies

    Episode 192: Brian Fugere’s Blueprint for Merging Teams and Technologies
    Oct 9 2024
    Host Melissa Perri enjoys a far-reaching conversation with Brian Fugere in this episode of the Product Thinking Podcast. Brian is the Chief Product Officer at Symplr, with extensive experience in transforming businesses through AI-powered automation and robotics. They discuss the impact of AI and automation on supply chain innovation, the balance between operational efficiency and creativity in product leadership, and how to scale product teams effectively. Brian also shares insights into aligning teams with business outcomes, fostering innovation while managing risk, and navigating the challenges of working with cutting-edge technology.
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    49 minutos
  • Episode 191: The Evolution of Customer Experience: Insights from Blake Morgan

    Episode 191: The Evolution of Customer Experience: Insights from Blake Morgan
    Oct 2 2024
    Host Melissa Perri sits down with Blake Morgan, in this episode of the Product Thinking Podcast. Blake is a seasoned expert in customer experience, best-selling author, and someone with a career spanning major companies like Coca-Cola and AT&T. They discuss the evolution of customer experience, the key principles of customer-focused leadership, and how to effectively measure success beyond mere metrics. She also shares insights on avoiding common pitfalls, the power of storytelling in advocating for customer-centric practices, and best practices for gathering valuable customer feedback.
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    43 minutos