Episódios

  • Maureen Gribble with UE System
    Dec 11 2025
    Industrial Talk is onsite at SMRP 2025 and talking to Maureen Gribble, CMRP, N.A. Sales Enablement Lead at UE Systems about "Ultrasound Condition Monitoring". The conversation introduces three new podcasts under the Industrial Talk Podcast Network: "Ask Molly," focused on marketing and sales, "Business Beatitudes," on leadership virtues, and "The Human Patch," on cybersecurity. Maureen Gribble from UE Systems discusses her 14-year tenure with the company, emphasizing their ultrasound technology and customer support. She highlights the increasing presence of women in the industry and UE Systems' use of AI in their On Track system for predictive maintenance. The discussion also touches on the importance of marketing in the industry and the need for continuous innovation to address workforce shortages. Action Items
    • [ ] Connect with Maureen Gribble on LinkedIn
    • [ ] Explore the possibility of adding a marketing track to the SMRP conference

    Outline Introduction of New Podcasts
    • Scott introduces three new podcasts under the Industrial Talk Podcast Network: "Ask Molly," focused on marketing and sales, "Business Beatitudes," on leadership virtues, and "The Human Patch," on cybersecurity.
    • "Ask Molly" aims to provide straight, jargon-free insights into marketing and sales from an industrial perspective.
    • "Business Beatitudes" will discuss leadership virtues like generosity and humility and how they contribute to business success.
    • "The Human Patch" will explore the human aspect of cybersecurity, emphasizing the importance of human connections in cybersecurity efforts.

    Welcome to Industrial Talk
    • The platform celebrates industry professionals for their boldness, bravery, innovation, and problem-solving skills.
    • Scott mentions the broadcast from the SMRP conference, emphasizing its importance for engineering, asset management, maintenance, and reliability professionals.
    • The excitement of meeting people like Maureen Gribble is highlighted, with Scott expressing enthusiasm for the conversation.

    Maureen Gribble's Background and Role
    • Scott introduces Maureen Gribble, who works at UE Systems, and mentions her previous appearances on the show.
    • Maureen shares her background, mentioning her 14 years at UE Systems and her involvement in the maintenance and reliability world since 2006.
    • Scott and Maureen discuss the changes in the industry, noting the increased presence of women at the SMRP conference.
    • Maureen emphasizes the importance of women in the industry and the need for them to step up and take on leadership roles.

    UE Systems and Its Innovations
    • Maureen explains that UE Systems manufactures and sells ultrasound technology, with over 50 years of experience in the field.
    • The company focuses on providing the best ultrasound solutions for customers, emphasizing customer support and excellence.
    • Maureen highlights the company's commitment to innovation, mentioning their latest technologies like ultrasound for auto and IoT solutions.
    • The conversation touches on the importance of making technology user-friendly and ensuring it is not left unused.

    Marketing and Technology in Industry
    • Speaker 1 and Maureen discuss the challenges of marketing in the industry, noting that many companies do not do it well.
    • Maureen mentions UE Systems' marketing team, led by Brittany Stover, and their efforts to stay current with new marketing trends.
    • The conversation covers the impact of AI on search results, with Maureen noting the need for companies to adapt to new marketing strategies.
    • Speaker 1 and...
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    19 minutos
  • Nikki Gonzales with Weintek USA
    Dec 9 2025
    Industrial Talk is talking to Nikki Gonzales, Director of Business Development at Weintek USA about "HMI - Human Machine Interface". Scott Mackenzie hosts Nikki Gonzales on the Industrial Talk Podcast to discuss the human-machine interface (HMI). Nikki shares her background, including her Icelandic roots and career journey in sales engineering and AI startups. She highlights Win Tech, a Taiwanese company specializing in HMIs, which manufactures over 2 million HMIs annually. Win Tech's HMIs are known for their durability, connectivity, and cost-effectiveness. Nikki emphasizes the importance of continuous learning and the challenges in industrial B2B sales. She also mentions her podcast, Automation Ladies, and encourages listeners to connect with her on LinkedIn. Action Items
    • [ ] Check out the Wintec website at automation.io
    • [ ] Listen to Nikki's podcast "Automation Ladies"
    • [ ] Reach out to Nikki Gonzales

    Outline Introduction and Welcome
    • Scott Mackenzie introduces the Industrial Talk Podcast, emphasizing its focus on industry professionals and innovations.
    • Scott welcomes listeners and expresses gratitude for their support, highlighting the importance of continuous learning in the industry.
    • Scott introduces Nikki Gonzales , the guest for the episode, and mentions the topic of discussion: the human-machine interface (HMI).
    • Scott shares his personal experience with learning Spanish and the importance of passion and desire for continuous learning in the industry.

    Scott's Journey and Podcast Insights
    • Scott discusses his journey into podcasting, starting eight years ago to understand marketing better.
    • He mentions the importance of communicating company stories in an approachable and human way.
    • Scott introduces two of his podcasts: "Ask Molly" and "Business Beatitudes," highlighting their focus on marketing insights and the soul of the industrial sector, respectively.
    • Scott encourages listeners to check out these podcasts for valuable industry insights.

    Nikki Gonzales's Background and Career Journey
    • Nikki shares her background, mentioning her move from Iceland to the U.S. in middle school and her father's career as an electrical engineer.
    • She describes her early work experiences, starting with her father's small business and progressing through various roles in sales engineering and marketing.
    • Nikki discusses her career path, including her work with sensor manufacturers, machine vision, motion control, software design, and AI startups.
    • She highlights her recent role with a startup focused on supply chain software and inventory management, and her current position with Win Tech, an HMI manufacturer.

    Challenges in Industrial B2B Sales
    • Scott and Nikki discuss the challenges of industrial B2B sales, particularly the complex landscape shaped by historical laws and regulations.
    • Nikki explains the historical context of industrial sales, including the restrictions on manufacturers selling directly to consumers and the reliance on regional distributors.
    • They discuss the differences in sales practices between the U.S. and Europe, where such restrictions are considered anti-competitive.
    • Nikki shares her experiences with the complexities of industrial B2B sales, including the difficulties in digitalizing and simplifying the buying process.

    Win Tech and HMI Technology
    • Nikki provides an overview of Win Tech, a Taiwanese company specializing in HMIs, and its history of innovation in touchscreen technology.
    • She explains the role of HMIs in industrial automation, describing them as the interface between humans and machines.
    • Nikki highlights Win Tech's...
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    50 minutos
  • Dan Anderson with ReliabilityX
    Dec 4 2025
    Industrial Talk is talking to Dan Anderson, Director of Business Development at ReliabilityX about "Asset management and Reliability best practices". Scott Mackenzie hosts an industrial podcast featuring Dan Anderson, a reliability and asset management expert. Dan discusses the importance of integrating asset management and maintenance reliability practices within organizations. He emphasizes the need for a high-level policy and strategic asset management plan (SAMP) to drive these efforts. Dan highlights the benefits of proactive maintenance, citing a case study where a company saved significant costs by implementing best practices. He also stresses the importance of top-down management commitment and continuous reassessment to sustain these improvements. Dan provides contact information for further discussions on these topics. Action Items
    • [ ] Reach out to Dan Anderson at ReliabilityX to further discuss reliability and asset management best practices for the organization.
    • [ ] Conduct a loss analysis to quantify the financial impact of downtime and short/stop times on production
    • [ ] Develop a business case to justify investment in reliability improvement initiatives like planners, reliability engineers, and predictive maintenance technologies

    Outline Introduction and Welcome to Industrial Talk Podcast
    • Scott MacKenzie welcomes listeners to the Industrial Talk Podcast, emphasizing its focus on industry professionals and their innovations.
    • Scott introduces Dan Anderson, highlighting his expertise in asset management, reliability, and his role as the chairman of the board of SMRP.
    • Scott praises Dan's insights and passion for reliability and asset management, describing him as a delightful and knowledgeable individual.
    • Scott mentions upcoming events, including Power Gen in January, MD&M West in February, and Accelerate with Fluke Reliability in March, encouraging listeners to attend.

    Upcoming Events and Their Importance
    • Scott discusses Power Gen, emphasizing its relevance to the power industry and its location in San Antonio, Texas.
    • Scott highlights MD&M West, focusing on its significance for the manufacturing and med tech sectors and his excitement about broadcasting from the event.
    • Scott talks about Accelerate with Fluke Reliability, praising its user conference and encouraging listeners to attend if they are interested in asset management and maintenance.
    • Scott introduces the Barcelona Cyber Security Congress, emphasizing its importance for cyber security and digitalization in the industry.

    Introduction of Dan Anderson and His Background
    • Scott reintroduces Dan Anderson, emphasizing his expertise in asset management and reliability.
    • Dan provides a brief background, mentioning his role as the Director of Business Development at ReliabilityX and his position as the chairman of the board of SMRP.
    • Scott and Dan discuss the importance of the SMRP annual conference and the positive interactions they had there.
    • Dan shares his experience of dressing up for the SMRP annual conference, highlighting the professional atmosphere.

    Differences Between Asset Management and Reliability
    • Dan explains the differences between asset management and reliability, noting that asset management is more strategic and driven by executive leadership.
    • Dan describes the importance of a policy and a strategic asset management plan (SAMP) in asset management.
    • Dan contrasts this with reliability, which involves day-to-day maintenance and proactive measures to ensure equipment is running smoothly.
    • Scott and Dan discuss the importance of having a policy that is well-thought-out and not overly...
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    38 minutos
  • Greg Raglin and Bill Broderick with AssetWatch
    Dec 2 2025
    Industrial Talk is onsite at SMRP 2026 and talking to Greg Raglin and Bill Broderick with AssetWatch about "Bringing context to your asset management data". Scott MacKenzie hosts an industrial podcast featuring Greg RaglIn and Bill Broderick from AssetWatch, a company specializing in predictive maintenance and reliability solutions. Greg, a solutions architect, and Bill, a vibration analyst, discuss their experiences and the benefits of AssetWatch's technology, which integrates AI and human intelligence to provide actionable insights from condition-based monitoring of assets. They emphasize the importance of accurate data analysis to avoid false alarms and the need for continuous engagement with clients to ensure the success of predictive maintenance programs. The conversation highlights the evolving role of AI in industrial settings and the potential for future technological advancements. Action Items
    • [ ] Reach out to Greg Raglin to discuss AssetWatch's solutions further.
    • [ ] Connect with Bill Broderick on LinkedIn to stay updated on the company's developments.

    Outline Introduction and Welcome to Industrial Talk Podcast
    • Scott MacKenzie introduces the Industrial Talk Podcast, emphasizing its focus on industry professionals and their innovations.
    • Scott welcomes listeners and highlights the importance of celebrating industry heroes who solve daily problems.
    • The podcast is broadcasting live from the SMRP conference in Fort Worth, Texas, where Scott has been discussing asset management, reliability, and maintenance.
    • Scott introduces Greg and Bill from AssetWatch, who will share their experiences and insights from the conference.

    Backgrounds of Greg and Bill
    • Greg Raglin shares his career journey, starting in psychology, moving to logistics, and eventually to fluid motion control and automation.
    • Greg has been with AssetWatch for three years as a solutions architect, helping customers solve problems with practical solutions.
    • Bill Broderick has been with AssetWatch for over a year, with a background in manufacturing automation and predictive maintenance.
    • Bill emphasizes his passion for finding inefficiencies and optimizing processes to help companies save costs and improve efficiency.

    Overview of AssetWatch
    • Greg explains that AssetWatch is a reliability partner, focusing on condition-based monitoring and using data, AI, and machine learning to provide actionable insights.
    • The company has a team of 30+ dedicated engineers who analyze data and provide recommendations to fix issues.
    • Bill adds that AssetWatch uses AI to monitor data and filter out false alarms, ensuring that plant-level teams receive accurate and timely information.
    • The human element behind the technology is crucial for AssetWatch, as experienced engineers can communicate effectively with plant operators.

    Data Analysis and Integration
    • Scott asks about the types of data AssetWatch can analyze, and Greg mentions that they focus on vibration and temperature data, with plans to expand to other modalities.
    • Bill explains that AssetWatch integrates with other systems like CMS to provide a comprehensive solution for predictive maintenance.
    • The company aims to be a one-stop shop for reliability, using data from various sources to reduce downtime and improve efficiency.
    • AssetWatch manufactures their own devices, ensuring that all components are state-side and of high quality.

    Deployment and Training
    • Greg discusses the deployment process, where AssetWatch's reliability...
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    23 minutos
  • Jay Limburn with Ataccama
    Nov 25 2025
    Industrial Talk is talking to Jay Limburn, Chief Product Officer at Ataccama about "Unleashing the power of data for operational excellence". Scott Mackenzie hosts the Industrial Talk Podcast, featuring industry professionals like Jay Limburn from Ataccama, who discusses the importance of data trust and AI initiatives. Atacama's platform helps organizations integrate and enrich data from various sources, providing a unified view and a trust score to ensure data reliability. This is crucial for AI and automation, which are essential for business efficiency and competitive advantage. Upcoming events include Power Gen in January and M D and M West in February. The conversation emphasizes the need for clean data to support AI and automation, which is vital for resilient businesses. Action Items
    • [ ] Reach out to Jay Limburn on LinkedIn to learn more about Atacama's solutions.
    • [ ] Visit the Atacama website at atacama.com to explore their data trust platform.

    Outline Introduction to Industrial Talk Podcast
    • Scott MacKenzie welcomes industry professionals and stresses the importance of storytelling to inspire the next generation of industrial leaders.
    • Scott highlights the excitement in the industry and the need for advocates to share their stories.
    • Scott introduces Jay Limburn from Atacama, focusing on the importance of data and the role of companies like Atacama in data insights.

    Announcements and Upcoming Events
    • Scott announces two new podcasts: "Ask Molly" and "The Business Beatitudes."
    • "Ask Molly" features Scott's daughter Molly, who helps him with marketing challenges.
    • "The Business Beatitudes" focuses on seven components of success in industry, emphasizing virtues like humility and selflessness.
    • Scott mentions upcoming events: Power Gen in January and M D and M West in February, highlighting the importance of power generation and manufacturing.

    Introduction of Jay Limburn and Atacama
    • Scott introduces Jay Limburn, Chief Product Officer at Atacama, and discusses the importance of data in the industry.
    • Jay explains Atacama's focus on Data Trust, which involves giving meaning to data to make better decisions.
    • Jay shares his 25-year background in data and AI, emphasizing the importance of data in AI initiatives.
    • Scott and Jay discuss the challenges of data cleanliness and the importance of a solid data foundation for AI success.

    Challenges of Legacy Systems and Data Integration
    • Scott and Jay discuss the challenges of integrating legacy systems with modern data sources.
    • Jay explains how Atacama connects to various data sources, enriches metadata, and provides data quality and observability.
    • Jay emphasizes the importance of having a unified view of data from different sources to support AI initiatives.
    • Scott and Jay discuss the human aspect of data management and the need for trust in data to drive automation and efficiency.

    Trust and Quality in Data
    • Jay explains the concept of a trust score, which measures the reliability of data, and how it can be configured based on industry standards.
    • Scott and Jay discuss the importance of trust in data for decision-making and the impact of data quality on business processes.
    • Jay highlights the role of anomaly detection and auto-correction in maintaining data quality.
    • Scott and Jay discuss the importance of trust in data for automation and the competitive advantage it provides.

    Evolution of Data and Change Management
    • Scott and Jay discuss the dynamic nature of data and the need for continuous data management.
    • Jay explains how Atacama's Data Trust Index helps organizations...
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    31 minutos
  • Does Email Marketing Work? Molly Finch and Scott MacKenzie
    Nov 21 2025
    Scott MacKenzie and his daughter Molly discuss the challenges and strategies of email marketing in the industrial sector. Scott expresses frustration with traditional email campaigns, noting that they often go unread. Molly emphasizes the importance of owning email lists and using personalized, non-AI-generated content to build trust and engagement. They highlight the need for relatable, human-centered emails that provide genuine value. Molly suggests assessing effective emails, using personal language, and avoiding AI-generated images. They also discuss the potential of sending emails on weekends to avoid workplace distractions. The conversation underscores the need for innovative, human-focused marketing strategies. Action Items
    • [ ] @Scott MacKenzie - Assess the emails you receive and analyze what makes you click on them.
    • [ ] @Scott MacKenzie - Write down the words and email structures that appeal to you and incorporate them into your own email copy.
    • [ ] @Scott MacKenzie - Consider sending some emails on weekends when your audience may have more time to engage, but ensure the content is genuinely helpful.
    • [ ] Avoid using AI-generated images and language in your email campaigns, and focus on maintaining your unique brand voice.
    • [ ] Shift your mindset to approach email marketing as a long-term strategy focused on helping your audience, rather than just driving metrics.

    Outline Introduction to the Podcast and Its Purpose
    • Scott MacKenzie introduces the podcast, emphasizing its focus on marketing and sales challenges in the industry.
    • Scott mentions his background, including taking a company public, retiring, and starting an industrial maintenance company.
    • He highlights the importance of young thinking in marketing and introduces his daughter, Molly Finch, as a key contributor to the podcast.
    • Scott discusses the iterative process of developing the podcast and the initial focus on email marketing.

    Challenges with Email Marketing
    • Scott expresses frustration with the effectiveness of email campaigns, noting that people often scroll through emails without reading them.
    • He shares his experience of creating email campaigns and the minimal impact they seem to have.
    • Scott poses the question of how to make email marketing more effective and mentions Molly's insights.
    • The conversation shifts to the importance of telling a company's story effectively and using available tools to succeed.

    The Role of Social Platforms in Marketing
    • Scott questions the effectiveness of LinkedIn for small to midsize businesses and explores other platforms like TikTok and Instagram.
    • He acknowledges that LinkedIn appeals more to older demographics and wonders about the relevance of other platforms for young talent.
    • Scott emphasizes the need for a balanced approach to social media, considering both traditional and emerging platforms.
    • He invites listeners to join the journey of developing the podcast and learning about marketing strategies.

    Molly's Perspective on Email Marketing
    • Molly joins the conversation, discussing the importance of email marketing despite its age.
    • She highlights the need to add to subscriber lists and the common issue of receiving emails that are not valuable.
    • Molly and Scott discuss the challenges of long, paragraph-form emails and the preference for bullet points.
    • They explore the impact of AI on email marketing, including the use of AI-generated images and language.

    Balancing AI and Human Touch in Email Campaigns
    • Molly emphasizes the importance of owning the email list and having control over what is sent to subscribers.
    • She discusses the potential drawbacks of
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    51 minutos
  • Kevin Clark with Naonprecise
    Nov 18 2025
    Industrial Talk is onsite at SMRP 2025 and talking to Kevin Clark, Chief Evangelist Officer at Nanoprecise about "AI solutions for asset management". Scott MacKenzie and Kevin Clark discuss the evolving landscape of asset management and maintenance at the SMRP conference in Fort Worth, Texas. They highlight the significant increase in vendors from 130 to 220, indicating a growing interest in innovative solutions. Kevin emphasizes the importance of data quality, noting that much of the data collected is irrelevant for AI and that system-generated data can reduce errors. They also discuss the cultural shift needed for AI adoption, the potential for false positives to undermine trust, and the role of human oversight. The conversation concludes with a focus on the growing importance of data in industrial processes. Action Items
    • [ ] Attend the SMRP conference in 2026
    • [ ] Connect with Kevin Clark

    Outline Kevin Clark's Introduction and Conference Overview
    • Scott MacKenzie introduces the podcast and its focus on industrial innovations and trends.
    • Scott welcomes listeners and highlights the importance of the SMRP conference in Fort Worth, Texas.
    • Kevin Clark is introduced as a guest, and his company, Nanoprecise, is mentioned.
    • The conversation begins with light-hearted banter about Kevin's attendance at the conference.

    Growth and Quality of Vendors at SMRP
    • Kevin Clark notes the significant increase in vendors from 130 to 220 at the conference.
    • Scott MacKenzie and Kevin discuss the high quality of practitioners attending the conference.
    • The conversation touches on the renaissance in the industry, with Nancy Reagan being a notable figure in RCM.
    • Kevin explains how RCM is evolving with the help of technology, making it more programmatic and data-driven.

    Challenges and Opportunities in Data Collection
    • Scott MacKenzie and Kevin Clark discuss the challenges of data quality and the importance of contextual data for AI.
    • Kevin explains how system-generated data can reduce errors and improve data quality.
    • Scott shares a personal story about the challenges of handling large amounts of data in real-time.
    • The conversation highlights the need for better data management and the role of AI in improving data quality.

    AI and Human Interface in Maintenance
    • Kevin Clark emphasizes the importance of human involvement in AI-driven maintenance processes.
    • Scott and Kevin discuss the cultural shift needed for AI adoption and the potential for false positives to undermine trust.
    • Kevin shares a story about a personal experience with AI and the importance of using AI in daily life to understand its capabilities.
    • The conversation explores the balance between AI and human expertise in maintaining trust and reliability in maintenance processes.

    AI's Role in Business Decisions and Personal Use
    • Kevin Clark shares an anecdote about a colleague using AI for car maintenance and the importance of personal experience with AI.
    • Scott MacKenzie and Kevin discuss the role of AI in business decisions and the need for objective views of AI.
    • The conversation touches on the potential for AI to replace traditional search methods like Google.
    • Kevin highlights the importance of continuous learning and updating AI models to maintain accuracy and relevance.

    Trust and Reliability in AI-Driven Systems
    • Kevin Clark discusses the challenges of trusting AI-driven systems and the potential for false positives to disrupt operations.
    • Scott MacKenzie and Kevin explore the...
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    23 minutos
  • Danny Gonzales with Industrial Sage
    Nov 13 2025
    Industrial Talk is talking to Danny Gonzales, CEO and Host of Industrial Sage about "The power behind industrial storytelling". Scott Mackenzie hosts the Industrial Talk podcast, celebrating industrial professionals and their innovations. In this episode, he discusses the importance of storytelling in the industry with Danny Gonzales, founder of Industrial Sage. Gonzales emphasizes the need for compelling narratives to change perceptions of manufacturing and inspire the next generation. He highlights various storytelling methods, including podcasts, documentaries, and internal communications. They also discuss the challenges of innovation, the impact of AI and automation, and the necessity of human interaction in the workplace. Gonzales encourages leaders to communicate effectively and involve frontline workers to foster a culture of innovation and improve retention. Action Items
    • [ ] @Scott MacKenzie - Review your internal communication strategies to ensure leadership is actively engaging employees and fostering a culture of innovation.
    • [ ] @Scott MacKenzie - Implement a feedback loop to involve frontline workers in identifying areas for process improvements and technology implementations.
    • [ ] Reach out to Danny Gonzales at Industrial Sage to discuss how to effectively tell the story of your manufacturing or industrial company.

    Outline Introduction to Industrial Talk Podcast
    • Speaker 1 introduces Scott Mackenzie and the Industrial Talk Podcast, emphasizing its focus on industry professionals and their innovations.
    • Scott MacKenzie welcomes listeners to the podcast, highlighting its global reach and celebrating industrial professionals for their boldness and innovation.
    • The podcast aims to help industrial professionals tell their stories in an engaging way, emphasizing the importance of storytelling in the industry.
    • Scott encourages listeners to connect with him on the podcast platform to discuss their stories and experiences.

    The Importance of Storytelling in Industry
    • Scott MacKenzie stresses the need for industrial professionals to step out of their comfort zones and tell their stories boldly and radically.
    • He believes that storytelling is crucial for inspiring the next generation of industrial leaders and motivating them to join the industry.
    • Scott introduces Danny Gonzales, an industrial sage who creates compelling video productions to tell the story of the manufacturing industry.
    • He expresses his admiration for industrial professionals and their work, urging them to appreciate and elevate their contributions.

    Danny Gonzales' Background and Industrial Sage
    • Danny Gonzales shares his background, starting a video production company called Optimum Productions and later founding Industrial Sage in 2017.
    • He explains his passion for storytelling, which began during his time as a missionary in Mexico, and how he transitioned to creating videos for B2B and industrial purposes.
    • Danny discusses the mission of Industrial Sage to change the perception of the manufacturing industry, highlighting its innovation and impact on daily life.
    • He emphasizes the importance of great storytelling in showcasing the true nature of the manufacturing industry and its significance.

    Storytelling Techniques and Content Creation
    • Danny explains the various storytelling techniques used by Industrial Sage, including podcasts, news content, mini-documentary series, and bi-weekly shows.
    • He shares examples of their content, such as the "Industries of the Future" series with Schneider Electric and the "American Makers" podcast.
    • Danny highlights the importance of targeting different audiences,...
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    31 minutos