Episódios

  • Edgar Amaya with Accruent

    Edgar Amaya with Accruent
    Nov 20 2024
    Industrial Talk is onsite at Accruent Insights and talking to Edgar Amaya, VP, Professional Services and Customer Experience at Accruent about "Customer Obsessed in solving today's challenges".
    • Introduction and Welcome 0:00
      • Scott MacKenzie introduces the Industrial Talk Podcast, emphasizing its focus on industry innovations and professionals.
      • Scott welcomes Edgar Amaya, Vice President of Professional Services and Customer Experience at Accruent, to discuss updates on AI and other topics.
      • Edgar shares his positive experience at the conference, mentioning the location in San Antonio, Texas, and the nearby River Walk.
      • Scott and Edgar engage in small talk about the conference, food, and weather, before delving into the main conversation.

    • Edgar's Role and Conference Experience 2:15
      • Edgar provides a brief background about his role at Accruent, focusing on customer satisfaction and experience.
      • He expresses his excitement about attending the conference and reconnecting with customers and friends.
      • Scott praises Accruent's customer-focused approach, highlighting their commitment to solving customer problems and making necessary modifications to their solutions.
      • Edgar emphasizes that Accruent is "customer obsessed," which aligns with their values and approach to business.

    • AI Updates and Customer Feedback 3:54
      • Scott and Edgar reflect on their last conversation at the previous year's conference in Nashville.
      • Edgar discusses the rapid advancements in AI over the past year, noting its complementary role in enhancing decision-making and space utilization.
      • He shares an example of a university managing 500 daily event requests, illustrating how AI could streamline these processes.
      • Scott and Edgar discuss the potential distractions and hype around AI, emphasizing the need for practical applications and careful consideration.

    • AI's Role in Business Processes 7:09
      • Edgar explains that AI should complement existing business processes rather than replace them, providing insights and aiding in decision-making.
      • He highlights the rapid advancements in AI models, such as ChatGPT, and their impact on various aspects of data processing.
      • Scott and Edgar discuss the challenges of managing the power requirements for AI processing and the broader implications of AI adoption.


    If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation. Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2023. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy! EDGAR AMAYA'S CONTACT INFORMATION: Personal LinkedIn:
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    19 minutos
  • Tara Holwegner with Life Cycle Engineering

    Tara Holwegner with Life Cycle Engineering
    Nov 18 2024
    Scott MacKenzie announces a webinar on adapting to new China tariffs in manufacturing, featuring Eric Millinger and Jorge Filio. He then introduces Tara Holwegner to discuss the LCESmartr platform, which leverages 50 years of life cycle engineering knowledge into an educational platform. The platform includes an implementation guide, assessments, work stream packages, and e-learning courses. It has shown a 30% acceleration in reliability improvements and is available in multiple languages. Tara emphasizes the importance of employee engagement and continuous improvement, highlighting the platform's ability to support global operations and provide actionable insights for asset management and reliability. Action Items
    • [ ] Explore the LCESmartr platform by visiting lc.com or emailing info@lc.com to schedule an in-depth demo.
    • [ ] Reach out to Tara on LinkedIn to further discuss how the LCESmartr platform can benefit your organization.

    Outline Webinar Announcement and Introduction
    • Scott MacKenzie announces a webinar titled "Post Election Manufacturing Adapting to New China Tariffs in 2025" scheduled for Wednesday, November 20, 12 to 1 PM EST.
    • The webinar will feature Eric Millinger and Jorge Filio discussing metal casting and fabrication.
    • Scott emphasizes the importance of educating, collaborating, and innovating within the manufacturing market.
    • The webinar will be available on demand for those who cannot attend live.

    Introduction to Industrial Talk Podcast
    • Scott thanks listeners for joining and praises industrial professionals for their daily problem-solving and innovation.
    • Scott mentions a previous interview with Tara Holwegner at the SMRP event, which was canceled due to a hurricane.
    • The upcoming interview will focus on Tara's platform, LCESmartr, which leverages 50 years of life cycle engineering experience.

    Overview of LC Smarter Platform
    • Scott introduces Tara Holwegner and sets the stage for discussing the LCESmartr platform.
    • Tara expresses excitement about the platform and its potential to help listeners and viewers.
    • Scott mentions that the interview will include slides and encourages listeners to watch the YouTube recording for a better experience.
    • Tara reflects on the previous SMRP conference and looks forward to the upcoming event.

    Challenges and Opportunities in Asset Management
    • Tara discusses the challenges of workforce retirement and the need for effective onboarding and training of new workers.
    • She highlights the importance of stable, reliable systems and documentation to mitigate operational risks.
    • Tara mentions the significant capital investments in the industry and the need for strategic growth and expansion.
    • She emphasizes the maturing discipline of asset management and the growing interest in digital manufacturing and Industry 4.0.

    LC Smarter Platform and Its Benefits
    • Tara explains that the LCESmartr platform is a playbook that encapsulates 50 years of life cycle engineering knowledge.
    • The platform aims to address the challenges of workforce retirement and onboarding by providing a comprehensive toolkit for reliability and maintenance transformations.
    • Tara mentions that the platform has been tested with early adopters and has shown significant benefits in accelerating reliability improvements by 30%.
    • The platform includes best practices, tools, and resources to support organizations at various stages of maturity.

    Implementation and Assessments
    • Tara describes the implementation guide, which outlines the five stages of a transformation: visualize, plan,...
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    48 minutos
  • Laia Garcia Padro with Ackcent Cybersecurity

    Laia Garcia Padro with Ackcent Cybersecurity
    Nov 15 2024
    Industrial Talk is onsite at IoT Solutions World Congress and talking to Laia Garcia Padro, Security Awareness Manager at Ackcent Cybersecurity about "The human solution to cybersecurity". Scott MacKenzie announces a webinar on adapting to new China tariffs in manufacturing, featuring Eric Millinger and Jorge Filio. The podcast, hosted by Scott, features Laia Garcia Padro with Ackcent discussing cybersecurity, emphasizing the human element in security. Laia, from Barcelona, explains that 90% of cyber incidents involve human error, advocating for early security integration and continuous education. She highlights the importance of unique passwords, password managers, and a security-conscious culture within organizations. Laia also mentions Ackcent's services, including auditing, monitoring, and response teams, and stresses the need for readiness against evolving cyber threats. Action Items
    • [ ] Promote the webinar and encourage attendance.
    • [ ] Provide tips on things to do and places to go in Barcelona.
    • [ ] Connect with Laia Garcia Padro on LinkedIn to learn more about the human aspect of cyber security.

    Outline Webinar Announcement and Introduction
    • Scott MacKenzie announces a webinar titled "Post Election Manufacturing Adapting to New China Tariffs in 2025" featuring Eric Millinger and Jorge Filio.
    • The webinar will focus on metal casting and fabrication, scheduled for Wednesday, November 20, from 12 to 1 PM Eastern Standard Time.
    • Scott emphasizes the importance of educating, collaborating, and innovating within the manufacturing market.
    • The webinar will be available on demand for those who cannot attend live, highlighting the support from Redstone Manufacturing.

    Introduction to Industrial Talk Podcast
    • Speaker 2 introduces Scott MacKenzie as a passionate industry professional dedicated to sharing innovations and trends in manufacturing.
    • Scott thanks the listeners for their support and celebrates industrial professionals for their boldness, bravery, and problem-solving skills.
    • The podcast is broadcasting from IoT Solutions World Congress in Barcelona, Spain, focusing on cybersecurity.
    • Scott introduces Laia Garcia Padro with Ackcent, the guest for the episode, and mentions her local connection to Barcelona.

    Laia Ackcent's Background and Role
    • Laia shares her background, including her education in law, management, and psychology, and her career shift into cybersecurity.
    • She explains her current role in securing the human part of cybersecurity, emphasizing the importance of understanding risks and changing behaviors.
    • Scott and Laia discuss the human component in technology and its significance in the manufacturing industry.
    • Laia mentions that her company, Ackcent, is celebrating its 10th anniversary and she has been with the company for eight years.

    The Human Component in Cybersecurity
    • Scott and Laia discuss the reluctance of manufacturers to address cybersecurity concerns, focusing on the human aspect.
    • Laia explains that early integration of security measures is crucial to avoid complications later on.
    • They talk about the common misconception that cybersecurity is an obstacle rather than a necessary precaution.
    • Laia highlights the importance of being aware of the risks and partnering with experts to stay updated on evolving threats.

    Educating and Training Employees
    • Laia emphasizes the need for continuous education and awareness among employees to prevent cybersecurity incidents.
    • ...
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    23 minutos
  • Israel Ortiz with Accruent

    Israel Ortiz with Accruent
    Nov 13 2024
    Industrial Talk is onsite at Accruent Insights and talking to Israel Ortiz, VP and GM at Accruent about "Accruent's Space Intelligence Platform for optimizing building assets". Scott MacKenzie and Israel Ortiz discuss the evolution of Accruent's Space Intelligence (ASI) platform, which helps organizations optimize their workplace utilization and property management. ASI integrates data from various sources, including booking information, facility costs, and leasing data, to provide comprehensive insights. This enables decision-making on space consolidation, expansion, and energy management. Future plans include AI enhancements for scenario planning and recommendations. The platform aims to improve employee experience, collaboration, and cost efficiency by providing visual tools and data-driven suggestions. Ortiz emphasizes the importance of customer feedback in driving product development and staying ahead in the fast-evolving technology landscape. Action Items
    • [ ] Reach out to Israel Ortiz (IOrtiz@accruent.com) to learn more about Accruent's Space Intelligence solution.
    • [ ] Connect with Israel Ortiz on LinkedIn.

    Outline Accruent Insights Event Introduction
    • Scott MacKenzie introduces the podcast and the event, highlighting its importance and the presence of industrial professionals.
    • Scott mentions the location of the event in San Antonio, Texas, and the excitement surrounding it.
    • The platform is described as celebrating industrial professionals and their contributions to solving problems and changing the world.
    • Scott introduces Israel Ortiz, who is in the "hot seat" to discuss the event and his role.

    Introduction to Israel Ortiz and ASI
    • Israel Ortiz explains the changes in his life since the previous year, including a shift in focus to ASI (Accruent Space Intelligence).
    • Israel describes ASI as a tool that helps workplaces function better, whether in higher education or corporate settings.
    • Scott inquires about the relevance of ASI in managing property vacancy, especially in the current real estate market.
    • Israel clarifies the concept of an asset, differentiating between industrial and building assets, and discusses the impact of COVID-19 on workplace utilization.

    Challenges in Property Management and ASI Solutions
    • Israel discusses the challenges faced by property managers in determining the right portfolio of properties and the utilization of spaces.
    • He explains how ASI helps by providing a better snapshot of space utilization and occupancy, aiding in decision-making.
    • Scott asks for more details on how ASI works, prompting Israel to explain the manual processes previously used and how ASI streamlines these processes.
    • Israel highlights the integration of various data sources within ASI, including booking information, facility costs, and leasing data, to provide comprehensive insights.

    AI and Future Enhancements in ASI
    • Israel mentions the future integration of AI in ASI to automate scenario planning and decision-making.
    • Scott inquires about the potential for digital twins, and Israel explains the current and future capabilities of interactive maps and Wi-Fi data gathering.
    • Israel shares examples of how ASI helps in reimagining office spaces for better collaboration and employee engagement.
    • The discussion touches on the importance of employee experience and how ASI can enhance it by providing insights into space utilization and employee behavior.

    Energy Management and Customer Collaboration
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      20 minutos
    • Kieran Gilmurray with Technology Transformation Group

      Kieran Gilmurray with Technology Transformation Group
      Nov 11 2024
      Scott MacKenzie hosts an industrial podcast, emphasizing education, collaboration, and innovation. He interviews Kieran Gilmurray, an expert in business technology with 30 years of experience. They discuss generative AI, highlighting its potential in industries like manufacturing. Kieran explains that generative AI, unlike traditional AI, allows for natural language queries and is more accessible and cost-effective. He stresses the importance of AI literacy, change management, and strategic business planning. Despite the hype, Kieran advises focusing on practical applications and ensuring AI is tied to business goals. He encourages continuous learning and collaboration to stay ahead in the rapidly evolving tech landscape. Action Items
      • [ ] Reach out to Kieran Gilmurray on his website KieranGilmurray.com or on LinkedIn to learn more about generative AI and its applications.
      • [ ] Explore ways to incorporate generative AI into your manufacturing or business processes, focusing on automating mundane tasks and improving decision-making.
      • [ ] Implement a comprehensive education and change management program to help your team understand the benefits and risks of generative AI and how to use it effectively.

      Outline Introduction to Industrial Talk Podcast
      • Scott MacKenzie introduces the Industrial Talk Podcast, emphasizing its focus on industry professionals and their innovations.
      • Scott thanks listeners for their support and highlights the importance of education, collaboration, and innovation in the industry.
      • The podcast is described as the "Spotify for industry," aiming to amplify conversations and content related to industrial trends and innovations.
      • Scott mentions the importance of trusted professionals and the need for companies to be resilient and successful through innovation.

      Announcement of Upcoming Event and Generative AI Discussion
      • Scott promotes an upcoming event by Iris, focusing on thermographic sustainability and factory tours.
      • He encourages listeners to sign up for the event, which will be available on demand.
      • Scott introduces the main topic of the episode: a conversation with Kieran Gil Murray about generative AI.
      • Kieran is described as a professional with extensive experience in business technology, automation, AI, and data analytics.

      Kieran Gil Murray's Background and Experience
      • Kieran shares his background, mentioning his 30 years of experience in various roles and industries.
      • He emphasizes the importance of automation, AI, and data analytics in business transformation.
      • Kieran discusses his experience working with top organizations and the challenges of implementing technology in businesses.
      • He highlights the need for a balanced approach to technology, including running businesses during good and bad times to understand leadership effectively.

      Understanding Generative AI
      • Kieran explains generative AI as a subset of artificial intelligence that mimics human skills and intellect.
      • He contrasts generative AI with traditional AI, which required significant resources and time to build and maintain.
      • Kieran describes how generative AI models like GPT-3 can provide answers to a wide variety of questions in human-like language.
      • He emphasizes the accessibility and cost-effectiveness of generative AI, making it a democratized technology.

      Challenges and Accuracy of Generative AI
      • Scott asks about ensuring the accuracy of generative AI answers.
      • Kieran explains the concept of hallucinations in generative AI, where the model provides plausible but incorrect answers.
      • He shares examples of AI-generated content
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      35 minutos
    • Doug Trout with Precision Metalforming Association (PMA)

      Doug Trout with Precision Metalforming Association (PMA)
      Nov 8 2024
      Industrial Talk is onsite at FABTECH and talking to Doug Trout, Director of Exhibitions at Precision Metalforming Association (PMA) about "PMA providing tools for manufacturing success". Scott MacKenzie and Doug Trout discuss the importance of collaboration and innovation in the manufacturing industry, highlighting the Precision Metalforming Association (PMA) and its role in supporting industry professionals. They emphasize the value of trade shows like Fabtech, where exhibitors and attendees can connect, share knowledge, and showcase the latest technologies. Trout, the director of exhibitions, explains his role in organizing the metal forming section of FABTECH, which includes metal stamping, tool and die press automation, and robotics. He underscores the significance of having demonstrable products and the power of face-to-face interactions in fostering business relationships. Action Items
      • [ ] Get in touch with Doug Trout at PMA (dtrout@pma.org) to learn more about exhibiting at Fabtech.
      • [ ] Check out the FABTECH website at fabtech-expo.com for information and resources on exhibiting.
      • [ ] Connect with Doug Trout on LinkedIn to stay updated on Fabtech and PMA.

      Outline Welcome to Industrial Talk Podcast
      • Scott MacKenzie welcomes listeners and celebrates industry professionals for their boldness, bravery, innovation, collaboration, and problem-solving skills.
      • Scott MacKenzie mentions the sponsorship by PMA and encourages listeners to visit pma.org.
      • Scott MacKenzie highlights the excitement and passion at Fabtech in Orlando, Florida, emphasizing the vast technology on display.

      Introduction of Doug Trout
      • Scott MacKenzie introduces Doug Trout, the director of exhibitions, and expresses excitement about the event.
      • Doug Trout shares his positive experience at FABTECH, despite initial concerns about the hurricane.
      • Doug Trout describes the success of the event, with exhibitors and attendees being extremely excited.
      • Scott MacKenzie and Doug Trout discuss the criteria for determining success at the event, focusing on interactions and solutions provided.

      Collaboration and Technology at FABTECH
      • Doug Trout emphasizes the collegial and collaborative nature of the event, where exhibitors are open to helping attendees.
      • Scott MacKenzie and Doug Trout discuss the importance of finding trusted individuals to help with manufacturing challenges.
      • Doug Trout highlights the collaboration among exhibitors, with each contributing to the overall success of the event.
      • Scott MacKenzie and Doug Trout discuss the wide range of technologies and solutions available at FABTECH, from metal stamping to robotics.

      Innovation and Evolution at FABTECH
      • Scott MacKenzie and Doug Trout discuss the evolution of technology and innovation at Fabtech, with a focus on precision and automation.
      • Doug Trout shares his experience of being amazed by the latest technologies and the genius behind them.
      • Scott MacKenzie and Doug Trout discuss the role of AI and data analysis in enhancing manufacturing processes.
      • Doug Trout explains his role as the director of exhibitions, overseeing the metal forming section of the show.

      Support and Resources for Exhibitors
      • Doug Trout describes the strategic management team responsible for organizing FABTECH and their respective responsibilities.
      • Scott MacKenzie and Doug Trout discuss the importance of having demonstrable products and starting conversations with attendees.
      • Doug Trout...
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      18 minutos
    • Gilles Mepossi Noutcha with Accruent

      Gilles Mepossi Noutcha with Accruent
      Nov 7 2024
      Industrial Talk is onsite at Accruent Insights and talking to Gilles Mepossi Noutcha, Vice President at Accruent about "Comprehensive solutions for managing telcom assets". Scott MacKenzie hosts an industrial talk podcast episode featuring Gilles Mepossi Noutcha, General Manager for the Sites Portfolio at Accruent. Mepossi discusses two of Accruent's products: Lucernex, a real estate management software for retailers, and Siterra, which manages telco tower assets. Lucernex helps retailers optimize their real estate portfolios by managing lease terms, project management, and lease accounting. Siterra assists telco companies in managing their tower assets, including lease management and joint usage. Mepossi also highlights Accruent's compliance with international lease accounting standards and their customer-centric approach, emphasizing global market knowledge and post-sale support. Action Items
      • [ ] Connect with Gilles Mepossi Noutcha on LinkedIn.
      • [ ] Explore Accruent's solutions for managing real estate assets, especially in the telecom and retail sectors.
      • [ ] Investigate how Accruent's products can help with integrating document management capabilities.
      • [ ] Follow up on Accruent's plans to incorporate AI into their real estate portfolio management solutions.

      Outline Introduction and Welcome
      • Scott MacKenzie welcomes listeners to the Industrial Talk podcast, emphasizing the platform's focus on celebrating industry professionals.
      • Scott introduces the event, Insights on Site, highlighting the presence of problem solvers and the lively atmosphere.
      • Scott introduces the guest, Mepossi, who will be the main speaker for the session.
      • Mepossi greets the audience and confirms his home base is Houston, despite previous discussions about the UK.

      Mepossi's Background and Role
      • Mepossi introduces himself as Gilles Mepossi Noutcha, generally known as Mepossi.
      • He explains his role as the General Manager for the Sites Portfolio at Accruent, overseeing two products: Lucernex and Siterra.
      • Lucernex is a real estate management software for diverse clientele, including dialysis centers and corporate clients.
      • Siterra manages real estate for telco companies, helping them maintain their network infrastructure.

      Overview of Lucernex and Its Functionality
      • Mepossi describes Lucernex as a solution for managing the real estate portfolio of retailers, from planning and site selection to operations and optimization.
      • The software helps manage lease terms and critical dates, providing a one-stop shop for all real estate-related information.
      • Mepossi explains the importance of project management and lease administration in the retail industry.
      • He highlights the configurability of Lucernex, allowing it to customize to unique business use cases.

      Data Population and Integration with Red Eye
      • Scott inquires about how Lucernex populates data for both Greenfield and Brownfield locations.
      • Mepossi explains the straightforward process for Greenfield locations, involving uploading site information and configuring workflows.
      • For Brownfield locations, Lucernex can migrate data from existing systems, ensuring a smooth transition.
      • Mepossi mentions the recent acquisition of Red Eye, which will integrate with Lucernex to enhance document management capabilities.

      Introduction to Cytera and Telco Management
      • Scott shifts the conversation to Siterra, the second product in Mepossi's portfolio, focusing on telco tower
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      23 minutos
    • Claudio Cataldo and Carlos Toro with NTT Data

      Claudio Cataldo and Carlos Toro with NTT Data
      Nov 4 2024
      Industrial Talk is onsite at OMG, Q1 Meeting and talking to Carlos Toro and Claudio Soarzo Cataldo with NTT Data about "Data and Analytics solutions that drive insights and operational success." Scott MacKenzie hosts an industrial podcast featuring Claudio and Carlos from NTT DATA, discussing their work on digital twins and micro factories. Claudio, head of digital technology in Entity Data Chile, and Carlos, head of data and analytics, explain how digital twins enhance efficiency and safety in industries like mining. They highlight the importance of data management and the development of a composable digital twin methodology. Carlos introduces the concept of micro factories as training and showcasing tools, which can be used for remote monitoring and supply chain optimization. The conversation emphasizes the role of data analytics in driving industrial innovation and efficiency. Action Items
      • [ ] Explore the possibility of bringing the micro factory to the OMG event in Las Vegas.
      • [ ] Investigate the feasibility of remotely monitoring the micro factory located in Chile from other locations.
      • [ ] Create a dynamic, web-based application for the OMG Capabilities Periodic Table, building on the micro factory project.
      • [ ] Investigate the capability to optimize operations across multiple micro factory locations.

      Outline Introduction and Welcome
      • Scott MacKenzie introduces the Industrial Talk podcast, emphasizing its focus on industry professionals and innovations.
      • Scott welcomes listeners and highlights the importance of industry professionals in solving global problems.
      • The podcast is broadcasting live from the OMG Q1 meeting in Reston, Virginia, with potential background noise from the event.
      • Scott sets the stage for the conversation with Claudio and Carlos from NTT, hinting at their significant contributions to the industry.

      Background of Claudio and Carlos
      • Claudio introduces himself as the head of the digital technology unit in NTT Data Chile, overseeing four foundations: data and analytics, digital architecture, cybersecurity, and digital experience.
      • Claudio mentions the importance of digital twins and the role of Carlos in enhancing their maturity level over the past year.
      • Carlos provides his background, detailing his role in heading the data and analytics unit and supporting Latin region operations in various countries.
      • Both Claudio and Carlos emphasize the importance of digital twins as a new value offer for the company, bringing faster and better solutions to customers.

      Overview of NTT DATA and Digital Twins
      • Claudio explains that NTT DATA is part of the Japanese entity group, originally a telecommunications company that expanded into consultancy.
      • The company helps clients define, implement, and transform digital transformation processes end-to-end.
      • Carlos discusses the importance of user needs in driving digital twin projects and the need for a composable approach to build digital twins quickly and effectively.
      • The conversation touches on the challenges of developing digital twins in different industries and the importance of data management and machine learning.

      Challenges and Benefits of Digital Twins
      • Claudio shares the Chilean experience with digital twins, highlighting the benefits for mining processes, such as reducing friction, work accidents, and improving efficiency.
      • Scott acknowledges the...
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      27 minutos