Resultado narrado por "Becky Parker" em Todas as categorias

There's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counselling), and helping top performers excel (mentoring). Unfortunately, most managers don't truly understand how and when to do each. The updated and revised edition of Coaching, Counselling & Mentoring gives managers specific, practical techniques for using all three to improve the performance of all their people.

Have you ever felt like you were missing something and didn't know what it was, or have a dream that was confusing? Perhaps you met someone for the first time and took an instant liking to them or felt that you had known them before but did not know when or where. Many of us have experienced situations like these or similar ones, and have no one close that we are able to share with.