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This week, Andy, Tom, and Shailan, discuss the challenges and considerations of working with technologies outside the Microsoft stack from a consulting perspective.
Key Points:
Encountering Non-Microsoft Technologies:
· Clients often use various non-Microsoft technologies like Google Analytics, Salesforce, Oracle, etc.
· Consultants must be prepared to handle data sources and systems outside the Microsoft ecosystem.
Balancing Expertise and External Help:
· Evaluate whether to learn new technologies internally or bring in external experts.
· Consider the long-term strategic value of learning a new technology versus the immediate need for expertise.
Cost and Time Considerations:
· Training and rework can be costly and time-consuming when working with technologies outside your skill-set.
· It's often more efficient to hire experienced consultants for niche technologies to avoid mistakes and reduce implementation time.
Deciding When to Say No:
· Assess if a project aligns with your core expertise and strategic goals.
· Avoid taking on projects that significantly deviate from your primary skill set to maintain focus and reputation.
Strategic Partnerships:
· Partnering with vendors can provide necessary training and support.
· Ensure the vendor has good implementation skills, not just product knowledge.
Pricing and Client Communication:
· Factor in the cost of external resources when pricing for clients.
· Have honest conversations with clients about the costs and impacts of using niche technologies.
Opportunity Costs:
· Taking on projects outside your expertise can lead to missed opportunities in your core area.
· Focus on projects that align with your business direction and offer better margins.
Project Selection:
· Deliberately choose projects that help expand your expertise in desired areas, like broader Power Platform work.
· Avoid projects that don't align with your strategic aims, even if they seem lucrative.
Conclusion:
Navigating non-Microsoft technologies requires a balance between internal learning and external expertise, clear communication with clients, and strategic project selection to maintain focus and deliver quality results.
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