• Using Video for Customer Support

  • Feb 18 2025
  • Duração: 14 minutos
  • Podcast

Using Video for Customer Support

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  • Sumário

  • "Customers today really want that speed of answer. They are impressed when people who get back to them quickly and answer their questions."

    Video can transform your customer service in ways you might not have imagined. It seems like today speed and personalization are key. I have found that using video for customer support can set you apart from the competition. Read my blog for more from this episode on how video makes it easier to connect with your customers on a personal level.

    Notable Moments

    00:37 Addressing Customer Support with Videos

    04:57 Effective Communication Through Video

    07:14 Using Video for Internal Communication

    10:12 Planning for Clear Communication

    Resources

    The Cockerell Academy

    About Lee Cockerell

    Mainstreet Leader

    Jody Maberry

    Travel Guidance

    Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694.
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