"Is it hard to be a good leader? Yes, it's hard. But it's satisfying to have people you're helping every day, being available for them, and sharing your knowledge making them better."

Notable Moments

00:47 Impact of promote a culture of availability and trust between leaders and employees

05:50 Open communication prevents disasters and protects reputation

09:34 Risk of not being accessible or approachable, such as people seeking alternatives

10:13 Being unavailable worsens organizational and individual issues

13:32 Dissatisfaction can lead to unexpected or unwanted actions

When I was an executive, I made it a priority to be available, and not just in theory but in practice. Being approachable isn't just about having an open-door policy. It's about creating a culture where employees feel genuinely comfortable reaching out. Read the blog for more from this episode.

Resources

The Cockerell Academy

About Lee Cockerell

Mainstreet Leader

Jody Maberry

Travel Guidance

Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694.

"If if you can't take a day off, you've really messed up. You haven't got the right people, I guarantee you."

01:32 Hire reliable, well-trained people with good attitudes.

05:50 Train employees for independent, confident work.

07:13 Empower staff to operate independently and efficiently.

If you can step away and your operation still runs like clockwork, you're doing things right. In order to make that happen you need to hire right, train right, and treat your people right. Read more in my blog on how to make this happen in your organization.

Resources

The Cockerell Academy

About Lee Cockerell

Mainstreet Leader

Jody Maberry

Travel Guidance

Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694.

"One of the best gifts is when either your kids or somebody else says, thanks for all you do for me. You really helped me. I see things differently today than I did before. I'm glad I met you."

Notable Moments

00:37 Lack of recognition and future prospects causes widespread unhappiness and conflict.

05:06 Opportunity and investment in training and development lead to employee retention.

08:54 Mentorship can have generational impact.

11:05 Rewire brain by focusing on positive environments and interactions.

14:21 Open communication improved our personal lives and eliminated job-related uncertainties.

17:48 Course "Everybody Matters" at Cockerell store promotes workplace inclusivity.

Every day you have the power to make someone’s day better. One of the most crucial leadership lessons is making everyone feel like they matter. You'd be surprised by the ripple effect of showing authentic appreciation. Read my blog for why you need to make everyone feel important.

Resources

The Cockerell Academy

About Lee Cockerell

Mainstreet Leader

Jody Maberry

Travel Guidance

Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694.