Resultado narrado por "Eliza" em Todas as categorias

Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance - for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the relationship. In Uncommon Service, Frances Frei and Anne Morriss show how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function. That means weaving service tightly into every core decision your company makes.

One of America’s most popular and acclaimed mystery writers, Jan Burke has earned the Edgar, Macavity and Agatha Awards for her thrilling tales. As founder of the Crime Lab Project and a member of the board of the California Forensic Science Institute, she brings unmatched authenticity to her novels. In Disturbance, resourceful newspaper reporter Irene Kelly has her hands full investigating a chilling case.

Now that her live-in boyfriend Tom has abruptly left her for his old girlfriend (he went out one night to buy a jar of mustard and didn't come back), and given that Gil-the-homosexual, her previous boyfriend, wasn't really that interested in her anyway, Alison is finally free to find her Big Love.

Leadership isn't easy. It takes grit, courage, and vision, among other things, that can be hard to come by on your toughest days. When leaders and aspiring leaders seek out advice, they're often told to try harder. Dig deeper. Look in the mirror and own your natural-born strengths and fix any real or perceived career-limiting deficiencies. Frances Frei and Anne Morriss offer a different worldview. They argue that this popular leadership advice glosses over the most important thing you do as a leader: build others up. Leadership isn't about you.

Simple science text gives a close-up account of the fascinating world of the dung beetle. When an animal lightens its load, dung beetles race to the scene. They battle over, devour, hoard, and lay their eggs in the precious poop. Dung is food, drink, and fuel for new life - as crucial to these beetles as the beetles are to many habitats, including our own.

There's an 80 percent chance you're poor. Time poor, that is. Four out of five adults report feeling that they have too much to do and not enough time to do it. These time-poor people experience less joy each day. They laugh less. They are less healthy, less productive, and more likely to divorce. In one study, time stress produced a stronger negative effect on happiness than unemployment. How can we escape the time traps that make us feel this way and keep us from living our best lives?

The 'Queen of Creativity' speaks directly to writers—it is an openhearted invitation to begin, stick with, and finish a project. Write for Life delivers a wonderful balance of firm and inspiring advice, shaped into a 6-week program for writers of all levels. From setting daily writing quotas to changing genres, fighting perfectionism to polishing a first draft, Julia Cameron provides holistic guidance and support every step of the way. Write for Life is for every writer, and every writer should have it.

Martha Minow takes stock of the new media landscape. As Minow shows, the First Amendment of the US Constitution assumes the existence and durability of a private industry. Although the First Amendment does not govern the conduct of entirely private enterprises, nothing in the Constitution forecloses government action to regulate concentrated economic power, to require disclosure of who is financing communications, or to support news initiatives where there are market failures.

In the heart of Paris, in the posh building made famous in The Elegance of Hedgehog, Pierre Athens, the greatest food critic in the world, is dying. Revered by some and reviled by many, Monsieur Arthens has been lording it over the world's most esteemed chefs for years, passing judgment on their creations, deciding their fates with a stroke of his pen, destroying and building reputations on a whim. But now, during these his final hours, his mind has turned to simpler things.

No one thought that MacTrump - Lord of MacTrump Towers, Son of New York - would ascend to the highest position in the kingdom. Yet with the help of his unhappy but dutiful wife Lady MacTrump, his clever daughter Dame Desdivanka, and his coterie of advisers, MacTrump is comfortably ensconced in the White Hold as President of the United Fiefdoms, free to make proclamations to his subjects through his favorite messenger, McTweet. The Democrati, mourning the loss of their cherished leader O'Bama, won't give up without a fight.

Join best-selling authors Leslie Meier, Lee Hollis, and Peggy Ehrhart for a collection of the coziest Christmas capers! Everyone dreams of a picture-perfect small-town Christmas, but when murder is in the cards, some holiday greetings are addressed to kill....

Newcomers to Tinker's Cove, Ty and Heather Moon have moved into a dilapidated house reputed to be a haven for ghosts. Now strange noises and flickering lights erupt from the house at all hours and neighborly relations are on edge. And when a local boy goes missing near the house, it's up to Lucy Stone to unravel the mystery of the eccentric couple and their increasingly frightful behavior.

Sixteen-year-old Julia Whitmire appeared to have everything: a famous father, a luxurious Manhattan town house, a coveted spot at the elite Casden prep school. When she is found dead in her bathtub, a handwritten suicide note left on her bed, her parents insist that their daughter would never take her own life. But Julia’s enviable world was more complicated than it seemed. The pressure to excel at Casden was enormous.

Carrie Bradshaw’s pairing of a tutu with a tank top is one of the most iconic outfits ever seen on television – and a look that turned avant-garde New York designer and stylist Patricia Field into a household name. But before she was crowned the fairy godmother of haute couture, Field was the owner of the longtime East Village emporium Pat Field, a haven for drag queens, club kids, starving artists, NYU freshmen, and creative visionaries alike.

Baker, knitter, animal lover, wife, mother - but most of all, a writer. That's how Eliza Walton sees herself. Until, halfway through her MFA studies, a diagnosis of rectal cancer lands on her head. Fear, shame, and dread threaten to pull her under. How to face an anxiety-laden year of radiation, chemo, and a permanent colostomy?

In this complete bundle you will learn everything there is to know to dramatically improve your sex life and how to keep the passion alive. Whether you want to be a source of endless pleasure for your man or you want to become the new Casanova, in this book I will reveal you all the secrets you need to know to become your partner obsession and make him crave for you.

Akashic Books continues its award-winning series of original noir anthologies, launched in 2004 with Brooklyn Noir. This anthology includes brand-new stories by: Tommy Moore, Jessica Breheny, Naomi Hirahara, Calvin McMillin, Liza Monroy, Elizabeth McKenzie, Jill Wolfson, Ariel Gore, Jon Bailiff, Maceo Montoya, Micah Perks, Seana Graham, Vinnie Hansen, Peggy Townsend, Margaret Elysia Garcia, Lou Mathews, Lee Quarnstrom, Dillon Kaiser, Beth Lisick, and Wallace Baine.

It is nine months after the end of the previous book. Many noble allies have come to the Ninefold Forest for a Feast in honor of General Rudolfo's first-born child. Jin Li Tam, his wife and mother of his heir, lies in childbed. As the feast begins, the doors of the hall fly open and invisible assassins begin attacking. All of Rudolfo's noble guests are slain, including Hanric, the Marsh Queen's Shadow. And on the Keeper's Gate, which guards the Named Lands from the Churning Waste, a strange figure appears, with a message for Petronus, the Hidden Pope.

On paper, Bette Robinson's life is good. At 26, she's got a great deal on an apartment in Manhattan, and she's on target to become an associate at the prestigious investment bank where she works with her best friend. Her 80-hour workweeks might keep her from socializing or dating outside her office walls, but she's paying her dues on the well-trod path to wealth and happiness. So when Bette quits her job like the impulsive girl she's never been, she has no idea what to do next.

Is change possible? Everyone who has tried and failed, wished they could be happier, or has been told they were too old to learn something, has wondered why we just seem to be stuck with ourselves. But this amazing and hopeful audiobook shows us that it is not only possible for us to control our brains but also for us to rewire them.