Resultado de "Andrea Lin" em Todas as categorias

Customer 360: How Data, AI, and Trust Change Everything delivers key insight and vision on using emerging technologies to delight customers and become more competitive by providing a superior customer experience. This book helps listeners attract and engage their customers across channels and throughout their journey, from acquisition and onboarding, through service, upsell, retention, and win-back.

En la muerte solo sucede la muerte, pero los funerales fingen atender a la muerte para dejar que otras cosas sucedan. Por su naturaleza escénica, de entrega, dolor y disimulos, se les ha dedicado este libro. Se trata de una antología compuesta por cuentos inéditos de veinte autores latinoamericanos. Cómicos o dramáticos, fantásticos o realistas, estilizados o prosaicos, leyendo estos cuentos el lector se dará cuenta de que la muerte tiene una fecha y una hora precisas, pero no hay forense que certifique la duración de un funeral.

Bringing together a wealth of experience from sixty-plus distinguished global thought leaders, How to Create Innovation is a comprehensive guide to becoming a leader in innovation and an organization that plays to win, containing all of the working methods, separate business innovation models, and processes you need to transform your organization digitally.