Resultado narrado por "Alan Sklar" em Todas as categorias

In 1999 Joseph Pine and James Gilmore offered readers the idea of the experience economy as a new way to connect with customers and secure their loyalty. As a result, their book The Experience Economy is now a classic, embraced by listeners and companies worldwide and available in more than a dozen languages. Though the world has changed in many ways since then, the way to a customer’s heart has not.

From the basics of the internet to the fight for healthcare privacy and security that is so critical to our aging population, Senior Cyber offers simple advice and expertise for all levels of internet experience. Whether you are a parent, grandparent, great-grandparent, or the son or daughter of one, this book is designed with your concerns in mind. Practical cybersecurity advice and examples affecting seniors put Senior Cyber atop any listening list for those helping others or themselves to stay cyber safe.

He's got the biggest personality in business. His trademark line "You're fired" from The Apprentice is one of America's most recognizable catchphrases. He's survived the biggest real-estate bankruptcy in history and climbed his way back to the top. He's Donald J. Trump, and he's going to tell listeners the secrets to succeeding like he has in Think BIG and Kick Ass in Business and Life. His co-author is Bill Zanker, CEO of the Learning Annex, which he started with $5,000 in Bar Mitzvah money.

In his 60-plus years as a trial lawyer, Gerry Spence has never represented a person accused of a crime in which the police hadn't themselves violated the law. Whether by covering up their own corrupt dealings, by the falsification or manufacture of evidence, or by the outright murder of innocent civilians, those individuals charged with upholding the law break it every day - in ways more scandalous than the courts have dared admit.

Thomas Hargrove's Long March to Freedom is a record of his 11 months as a hostage of Colombian guerillas and was the basis for the movie Proof of Life that starred Meg Ryan, Russell Crowe, and David Morse.

The early summer of 1914 was the most glorious Europeans could remember. But, behind the scenes, the most destructive war the world had yet known was moving inexorably into being, a war that would continue to resonate into the 21st century. The question of how the Great War of 1914 began has long vexed historians. In a gripping narrative, Fromkin shows that hostilities were started deliberately and that two wars were waged, one serving as pretext for the other.

The Clockwork Universe is the story of a band of men who lived in a world of dirt and disease but pictured a universe that ran like a perfect machine. A meld of history and science, this book is a group portrait of some of the greatest minds who ever lived as they wrestled with natures most sweeping mysteries. The answers they uncovered still hold the key to how we understand the world.

What's the secret to wowing your customers while maintaining a loyal and dedicated workforce? Drawing upon time-tested strategies that have propelled Enterprise, the nation's number-one car-rental company, from a single location in St. Louis to a $9-billion global powerhouse, noted business author Kirk Kazanjian reveals how your company can consistently outperform and outsmart the competition.

The riveting story of a dramatic confrontation between Native Americans and White settlers, a compelling conflict that unfolded in the newly created Washington Territory from 1853 to 1857. When appointed Washington’s first governor, Isaac Ingalls Stevens, an ambitious military man turned politician, had one goal: To persuade (peacefully if possible) the Indians of the Puget Sound region to turn over their ancestral lands to the Federal Government.

The last half of the twentieth century has been an era of democratic triumph. The main antidemocratic regimes - communist, fascist, Nazi - have disappeared, and new democracies are emerging vigorously or tenatively throughout the world. In this accessible and authoratative book, one of the most prominent political theorists of our time provides a primer on democracy that clarifies what it is, why it is valuable, how it works, and what challenges it confronts in the future.

In 1990, U.S. Army Major Martin Stanton was a military advisor stationed in Saudi Arabia. Encouraged by the Army to broaden his cultural horizons, and assured by the U.S. embassy that Kuwait was perfectly safe, Stanton took off for a long weekend there. Roused by gunshots his first night in Kuwait City, Stanton looked out the window and discovered he was in the middle of a full-scale invasion.

Heartwood is a kind of tree that grows in layers. And as Billy Bob's grandfather once told him, you do well in life by keeping the roots in a clear stream and not letting anyone taint the water for you. But in Holland's dusty little hometown of Deaf Smith, in the hill country north of Austin, local kingpin Earl Deitrich has made a fortune running roughshod and tainting anyone who stands in his way. Billy Bob has problems with Deitrich and his shamelessly callous demeanor, but can't shake the legacy of his passion for Deitrich's "heartbreak-beautiful" wife, Peggy Jean.

"It's the animal in us," we often hear when we've been bad. But why not when we're good? Primates and Philosophers tackles this question by exploring the biological foundations of one of humanity's most valued traits: morality.In this provocative book, primatologist Frans de Waal argues that modern-day evolutionary biology takes far too dim a view of the natural world, emphasizing our "selfish" genes.

In this encore to his classic 1987 unauthorized biography of Steve Jobs (Steve Jobs: The Journey is the Reward), Jeffrey Young examines Jobs' remarkable resurgence, one of the most amazing business comeback stories in years.

Drawing on startling new evidence from the mapping of the genome, an explosive new account of the genetic basis of race and its role in the human story. Human evolution, the consensus view insists, ended in prehistory. Inconveniently, as Nicholas Wade argues in A Troublesome Inheritance, the consensus view cannot be right. And in fact, we know that populations have changed in the past few thousand years - to be lactose tolerant, for example, and to survive at high altitudes.

Ninety-nine elite American soldiers are trapped in the middle of a hostile city. As night falls, they are surrounded by thousands of enemy gunmen. Their wounded are bleeding to death. Their ammunition and supplies are dwindling. This is the story of how they got there - and how they fought their way out. Black Hawk Down drops you into a crowded marketplace in the heart of Mogadishu, Somalia with the U.S. Special Forces and puts you in the middle of the most intense firelight American soldiers have fought since the Vietnam war.

An innocent family are the latest victims of a grisly series of hideous sacrificial killings that no one understands, and no one can stop. Nobody lives to tell of the unimaginable carnage. Only the blood-stained walls bear witness. All hope rests on Special Agent Will Graham, who must peer inside the killer's tortured soul to understand his rage, to anticipate and prevent his next vicious crime. Desperate for help, Graham finds himself locked in a deadly alliance with the brilliant Dr. Hannibal Lecter, the infamous mass murderer.

The Lord of the Rings trilogy has delighted millions of fans worldwide in book and movie form. With the theatrical release of the two-part film The Hobbit slated for 2012 and 2013, attention will once again turn to J. R. R. Tolkien's classic works. In a culture where truth is relative and morality is viewed as old-fashioned, we welcome the chance to view the world through hobbit eyes: we have free will, our choices matter, and living a morally heroic life is possible....

Amid a rising tide of despair comes a trusted voice of hope and reason. Not since the 1970s have Americans faced such a perfect storm of economic, moral and cultural crises. In the face of that intensifying gale, many Christians have succumbed to a paralyzing blend of dismay and resignation. Enter Charles Colson, one of the faith’s most respected statesmen and formidable defenders. In The Sky Is Not Falling, this New York Times best-selling author delivers much more than a tour of our nation’s cultural landscape. He offers a road map for living confidently in these turbulent times....

At midday on May 4, 1970, after three days of protests, several thousand students and the Ohio National Guard faced off at opposite ends of the grassy campus commons at Kent State University. At noon, the Guard moved out. Twenty-four minutes later, Guardsmen launched a 13-second, 67-shot barrage that left four students dead and nine wounded, one paralyzed for life.