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This new and revised edition of poems about the men and women of the North features the most loved ballads by Robert Service, and is narrated by Michael Puttonen. While living in Whitehorse, Robert Service wrote The Cremation of Sam McGee, and other well-known poems. He wrote and published into his mid-eighties. He was quoted as saying, "I just go for a walk and come back with a poem in my pocket."

Rhymes of a Rolling Stone is the final installment in Service's trilogy of Yukon verse. Conceived while returning to the Yukon via the daunting Edmonton Trail, and completed in his little cabin in Dawson City, this volume contains 50 new poems of life, love, and hardship in the North.

Cap the narrator makes a deal with his pal Sam McGee that he will cremate him when he dies. Now the problem is where to do this deed in the frozen Yukon.

Advanced English Conversations will first and foremost help you gain mastery and command of those tricky idioms and phrases that are so common in English. In this book, you are going to be acquainted with 90 active dialogues that present the language functionally. In other words, you are going to learn exactly where and how to use the phrases effortlessly and with ease.

Life is complicated. Faith isn't. Or it shouldn't be. But in the past and today, religious leaders have overcomplicated what Jesus and the Bible have made simple. Jesus taught one overarching principle backed by simple, practical applications for everyday life. The way of Jesus is simple enough for a child to understand and deep enough to learn for a lifetime. Whether you are new to the faith or are hoping to refresh a faith grown stale, Simply Following Jesus is your guide to a straightforward, action-oriented experience of Christianity.

Reinhard Heydrich is widely recognized as one of the great iconic villains of the 20th century, an appalling figure even within the context of the Nazi leadership. Chief of the Nazi Criminal Police, the SS Security Service, and the Gestapo, ruthless overlord of Nazi-occupied Bohemia and Moravia, and leading planner of the "Final Solution," Heydrich played a central role in Hitler's Germany.

Few topics have as many myths, stereotypes, and misperceptions surrounding them as that of poverty in America. The poor have been badly misunderstood since the beginnings of the country, with the rhetoric only ratcheting up in recent times. Our current era of fake news, alternative facts, and media partisanship has led to a breeding ground for all types of myths and misinformation to gain traction and legitimacy. Poorly Understood is the first book to systematically address and confront many of the most widespread myths pertaining to poverty.

You may have asked yourself whether there is some effective method that can make you speak English fluently, efficiently, and with confidence. Well, there is such a method! Advanced English Conversations will first and foremost help you gain mastery and command of those tricky idioms and phrases that are so common in English. In this audiobook, you are going to be acquainted with 100 active dialogues that present the language functionally. In other words, you are going to learn exactly where and how to use the phrases effortlessly and with ease.

In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry.

Internal and external pressure continues to mount for college professionals to provide evidence of successful activities, programs, and services, which means that nearly every campus professional will need to approach their work with a data-informed perspective. But you find yourself thinking "I am not a data person." Yes, you are. Or can be. You Are a Data Person provides context for the levels at which you are currently comfortable using data, helps you identify both the areas where you should strengthen your knowledge and where you can use this knowledge in your particular university role.

"Service With the Sixth Wisconsin Volunteers: Four Years with the Iron Brigade" is a compelling memoir penned by Rufus R. Dawes, offering a vivid portrayal of his experiences as a soldier during the American Civil War.

In Blood on the Snow, Robert Service returns to the subject that has formed the backbone of his long and distinguished career: the Russian Revolution. For Service, the great unanswered question is how to reconcile the two vital narratives that underpin the extraordinary but troubled events of 1917. One puts the blame squarely on Tsar Nicholas II and on Alexander Kerensky’s provisional government that deposed him. The other is the view from the bottom, that of the workers and peasants who wanted democratic socialism, not the Bolshevik dictatorship imposed by Lenin and his successors.

The subject of “design thinking” is the rage at business schools, throughout corporations, and increasingly in the popular press - due in large part to work of IDEO, a leading design firm, and its celebrated CEO, Tim Brown, who uses this audiobook to reveal how the techniques and strategies of design belong at every level of business. Change by Design is an audiobook for creative leaders seeking to infuse design thinking into every level of an organization, product, or service to drive new alternatives for business and society.

Russia has been locked into a winter of authoritarian rule at home and military adventures abroad under Vladimir Putin. In Kremlin Winter, Robert Service, one of our finest historians of Russia, plots the seasonal shifts in events since 2012 and those that may be expected in the immediate future. When Mikhail Gorbachëv introduced perestroika in the mid-1980s, the USSR went through a springtime of growth and release.

After serving in the Rifles regiment of the British Army, I focused my civilian career on becoming a bodyguard to the rich and famous. I never imagined a twist of fate landing me a position in the United States Secret Service and protecting the President's son. But then, my boss made an unexpected request: leave my current placement to move in with his only daughter. I'd never lived with a woman who was off-limits to me. The longer we're in such close quarters together, the greater the temptation grows, but I know I'll lose everything if I pursue her.

This is the story of the great stampede of gold seekers to Alaska, written from the eyewitness viewpoint of the author. Not just a spectator, the author was among the first gold seekers who took part in the initial mining activities in the northland.

Black Businesses offer great customer service generally. However, we also know that many Black business owners have long been plagued with the title of offering less than acceptable customer service in certain sectors. A small but significant number have spawned a reputation that makes them the butt of comedy and conversation in and outside the home. It is a topic that has intrigued Business Advisor, Consultant, and Author Yvonne Witter enough to research the problem. This book is the result.

The Supernova Model is a client service, client acquisition, and practice management model that drives an explosive acceleration in revenue and client satisfaction by capitalizing upon the 80/20 Rule. First implemented by financial advisors at Merrill Lynch - under the leadership of author Rob Knapp - it has grown increasingly popular within the financial services industry.

Working Backwards is a practical guidebook and a corporate narrative, filled with the authors’ in-the-room recollections of what “Being Amazonian” is like and how it has affected their personal and professional lives. They demonstrate that success on Amazon’s scale is not achieved by the genius of any single leader, but rather through commitment to and execution of a set of well-defined, rigorously executed principles and practices - shared here for the very first time.

The reason most people struggle to sell what they want, for the price they want, is because they’re bored by or unconfident in their own product, their customers seem uninterested with what they have to sell, and they’re uncomfortable with the sales processes they’ve been taught. Follow the Sell Futures, Not Features framework to overcome those roadblocks and build products, offers, and sales messaging that make you the absolute best choice in your market.